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Operations Manager Needed-Seattle, WA-Seattle, WA - Casting ID # 351787
Project Type Crew Submission Type Self Response
Market Seattle, WA Union Non-union
Location Seattle, WA 98101 Release Date 12-18-08
Rate/Pay n/a Submission deadline 02-27-09
Audition Date n/a Casting Category Crew - Management
We are looking for an operations manager.
Job Description:
This Operations Manager is responsible for the delivery of services that ensure the smooth and cost-effective operation of CLC?s five offices, including management of IT and Phone Systems, and other office equipment, facilities, and related vendor relationships. This position is also responsible for some Human Resources functions, including oversight of hiring and promotions below the director level, drafting and maintenance of personnel polices, and new employee orientation. The Director of Operations also has supervisory responsibility over Help Desk and Reception staff and is responsible for establishing and maintaining protocols for reception area and customer interfaces in the Seattle office. In an organization with more than employees spread between the main office in Seattle and four branch offices, this position is focused on anticipating and removing any barriers to productivity for all of the organization?s employee. This position requires excellent customer service and the ability and willingness to address a wide variety of systems, facilities, and human resource needs within the organization and for employees at every level.

Specific Responsibilities Include:

Facilities and Systems Management (45%)
? Managing relationship and communication with building management and other outside vendors as applicable.
? Managing and budgeting for space planning for offices; working with building management to address facility needs; managing and coordinating vendors in any office configuration changes.
? Drafting, publishing and implementing internal polices and procedures that ensure smooth operation of office systems and ready access to office technology; Oversight and training of CLC?s Wiki and maintenance of the Business Services portion of the Wiki.
? Participating in development of annual budget, especially technology, equipment, and facilities related items, and managing on-going budgetary compliance in area of oversight.
? Managing and developing protocols for reception area, including general reception of visitors, and the overall appearance of reception area and conference rooms. Supervising receptionist.
? Setting strategies and offering leadership aligned with goals of the Business Services Department and in furtherance of CLC?s strategic plan.
? Obtaining feedback from internal customers and interpret changes in the business environment to help identify and focus on areas for continuous improvement and formulating needed changes into actionable goals for achieving needed improvements.

IT and Office Equipment Management
? Responsible for delivery of all technology related services; ensuring smooth operation of all office technology and equipment.
? Identifying and managing technical issues related to equipment, voice, and data and acting as point of contact for all communication, data, and technology vendors.
? Managing, prioritizing, and responding to Help Desk requests; supervising Help Desk contractor.
? Ensuring that data and recovery systems are in place; responsible for regular data back-up and electronic storage systems.
? Setting-up new and temporary users on network and managing user and security profiles.
? Responsible for planning equipment needs, equipment ordering in compliance with budget, and allocation to employees.
? Maintaining asset tracking system on all new and used equipment.
? Developing policies and protocols for communication, technology, and equipment related processes.
? Managing employee and location related content on CLC website. Participating in Editorial Committee meetings or other meetings as needed to address changes to website protocols and website content.
? Planning and budgeting for changes in office environment, including software and hardware or other technology enhancements.
? Assisting Finance Department in maintenance of ADP ezLaborManager timekeeping system and interface with ADP technical support as need.

Human Resources
Assist Executive Vice President in managing and implementing effective HR systems and policies, including:
? Working with department managers to manage hiring process and ensure that all personnel actions follow HR protocols.
? Maintaining current personnel policies and posting up-dates on CLC?s Wiki.
? Managing the smooth integration of new employee and intern into the CLC workplace; Trainings new employees on administrative and technology related systems and ADP timekeeping system; managing the new employee orientation.
? Other human resources duties as assigned.

Other responsibilities as assigned.

Qualifications
Required
? Advanced Degree and years progressively responsible related experience or Bachelors Degree and 6-8 years progressively responsible related experience.
? Working knowledge of IT architecture and technology systems for informed management of IT systems and vendor partners.
? Strong technical aptitude, computer and equipment troubleshooting skills, and ability to learn on the job.
? Advanced user of Windows XP, Microsoft Office 2003 (specifically Outlook, Excel, Word, & PowerPoint).
? Ability to work effectively, both independently and on a team. Ability and desire to deliver superior customer service to internal customers.
? Proven professional communication, interpersonal, documentation, and organizational skills.
? Ability to travel to CLC county offices as needed.
? Ability to work at computer for long periods.

Desired
? Familiarity with and/or experience implementing human resource policies.
? Familiarity and/or experience with budgeting and financial statements.
Please contact to us.
Thanks.
Role # 1 Operations Manager
Seeking 1 talent(s) for this role

Operations Manager Needed.

Searchable talent specs :

Gender: Female
Age: from 18 to 35